Frequently Asked
Questions
What do I do if I am in a crisis?
If you are in a crisis, please go to the nearest Emergency Room immediately. By doing this, they should be able to help you regulate and provide local resources for you to find care. If you are in Texas, once you are safe, you can reach out to us to set up an intake appointment.
Will my information be confidential?
Yes. By law, all of the information you tell Mind Oasis will remain between us. However, your therapist is legally a mandated reported. This means if you tell your therapist that you want to harm or kill yourself; harm or kill others; or give information about a child, elderly person, or a person with a disability being exploited or abused, your therapist has to take necessary precautions to ensure safety is upheld. This may include, but is not limited to, calling the police, contacting your emergency contact, contacting Children Protective Services, and/or contacting Adult Protective Services.
If you would like your therapist to consult with another provider, a Release of Information will need to be filled out by you.
How do I contact the Texas Behavioral Health Executive Council?
The Texas Behavioral Health Executive Council (BHEC) is the Texas regulatory board for Psychologists, social workers, marriage and family therapy, and professional counselors. BHEC can be contacted by going to https://bhec.texas.gov/contact-us/.
How can I file a complaint with the Office of the Attorney General for Consumer Protection?
You can file a complaint with the Texas Office of Attorney General for Consumer Protection, which can be contacted by going to https://www.texasattorneygeneral.gov/consumer-protection.
How can I request my medical records?
You can request your medical records by contacting us. Click this link to fill out a contact request form, find our email, and find our phone number.
Client Resources
Does Mind Oasis take insurance?
Mind Oasis does accept most insurances. Each insurance plan is unique so please reach out to your insurance carrier to ensure Ashleigh Jewett is in-network with your specific insurance policy. You can also reach out to Mind Oasis by clicking here and Mind Oasis will verify your benefits; However Mind Oasis still encourages you to verify that Ashleigh is in network and cannot be help financially responsible if Mind Oasis’ insurance verification process deems incorrect. Click here for a list of insurance carriers Ashleigh is typically in-network with.
It is important to know that insurance will only pay for therapy services that are medically necessary. If you are wanting to come to therapy to vent or just talk, you may not meet criteria for your insurance to pay for sessions. This can be discussed during the intake (first) session between you and Ashleigh.
How soon can I schedule an appointment?
Mind Oasis can usually accommodate a first session within 48 hours of you reaching out. This does highly depend on how quickly you can fill out the intake paperwork, which is legally required to be filled out before meeting with Ashleigh.
What are your fees?
The cost of services highly depends on which service you are looking for. You can find a list of fees by clicking here.
How long are sessions?
If you are interested in psychotherapy or sleep therapy services, sessions can range from 30-55 minutes, depending on your availability and symptomatology.
If you are interested in immigration evaluation services, then please click here for more detailed information about the format of the evaluation.